Shipping & Delivery Information
Fast, reliable shipping across the United States with same-day processing on orders placed before 3 PM EST
⚡ Same-Day Shipping Available
Orders placed before 3:00 PM EST Monday-Friday ship the same business day!
*Excluding federal holidays. Same-day shipping is not guaranteed. We make every effort to ship all orders placed before 3 PM, but during high-volume promotions, some orders may ship the next business day.
Free Shipping Options
FREE Priority Shipping
2-4 business days delivery
USPS Priority Mail
FREE UPS Ground
2-6 business days delivery
UPS Ground service
All Shipping Options
| Shipping Method | Estimated Delivery | Price |
|---|---|---|
| FREE Priority Shipping Orders $100+ |
2-4 business days | FREE |
| FREE UPS Ground Orders $60+ |
2-6 business days | FREE |
| Priority Upgrade Orders under $100 |
2-4 business days | Calculated at checkout* |
| UPS 3 Day Select | 3 business days | Calculated at checkout* |
| UPS 2nd Day Air | 2 business days | Calculated at checkout* |
| UPS Next Day Air Saver | 1 business day | Calculated at checkout* |
| UPS Next Day Air | 1 business day | Calculated at checkout* |
*Shipping rates are calculated based on package weight, dimensions, and delivery zip code. Final shipping cost will be displayed at checkout before order confirmation.
Shipping Policies
📦 Order Processing
- Orders placed before 3:00 PM EST ship same business day (M-F)
- Orders placed after 3:00 PM EST ship next business day
- No shipments on weekends or federal holidays
- Tracking information sent via email upon shipment
🚚 Delivery Times
- Business days only (Monday-Friday)
- Delivery times begin after shipment, not order placement
- Rural areas may experience longer transit times
- Signature may be required for high-value orders
🔒 Discreet Packaging
- All orders shipped in plain packaging
- No external product markings or labels
- Return address shows "MitraSpec LLC" only
⚠️ Shipping Restrictions
We cannot ship to the following locations where kratom is banned:
Orders to restricted areas will be automatically cancelled and refunded.
Questions About Shipping?
Our customer service team is here to help!